Privacy Policy

At Floristaa, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect your information while you shop with us. By using our website, you consent to the terms of this policy.

Collection of Information:

  • We collect personal information such as your name, email address, phone number, and shipping address when you place an order with us.
  • We also collect information about your device, browser, and IP address for analytical and security purposes.

    Use of Information:
  • We use your personal information to fulfill your orders, communicate with you about your order status, and provide customer support.
  • We may also use your information to send you promotional offers and marketing materials, unless you opt-out of receiving such communications.
  • We use analytical tools to understand how our customers interact with our website and improve our services.

    Protection of Information:
  • We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or misuse.
  • We do not store your credit card information on our servers.

    Sharing of Information:
  • We do not sell or rent your personal information to third parties.
  • We may share your information with our service providers, such as shipping companies and payment processors, to fulfill your orders.
  • We may also share your information with law enforcement or regulatory authorities if required by law.

    Third-Party services:

We may use third-party services for analytics, payment gateways and social media. Such providers have their own terms and privacy policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Cookies:

  • We use cookies to personalize your experience on our website, remember your preferences, and analyze how you interact with our website.
  • You can disable cookies on your browser, but this may affect your ability to use our website.

    Changes to Policy:
  • We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements.
  • We will notify you of any material changes to the policy by posting a notice on our website.